Book recommendation

Former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation. Its a distillation of his method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.

Why?

This book is a masterclass in influencing others, no matter the circumstances. Increase your power of persuasion, empathy, active listening, and intuition for negotiation. Working through the steps;

• Establish Rapport
• Create Trust with Tactical Empathy
• Gain the Permission to Persuade
• Shape What Is Fair
• Calibrate Questions
• Transform Conflict into Collaboration
• Spot Liars
• Create Breakthroughs by Revealing the Unknown Unknowns